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  • I order online from Old Navy almost exclusively. When something doesn't fit (or I accidentally order duplicates - happens shockingly more often than you'd think), I rely on store returns. I was thrilled to see that there was a new location opening up near me. I brought in some returns from 4 different orders, which was a huge pain. Tasha helped me so patiently with each item when the receipts didn't match up, and we searched through possible cards I could've used. She is an ANGEL. Never once did she seem a little impatient with me, even when her store walkie was going off asking what was taking her so long (I'm kidding, I couldn't hear what was said). She, at one point, had her manager, Kate (Katie?), help us. She was also way friendly and together, we worked it out! I was even offered a job - jokingly. They are a happy crew, and it shows in their work. The store is very clean and organized, and all customers are greeted and helped promptly. I'm so glad to see this store in my neighborhood.
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