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  • Don't come to this hotel! I bought the room from snaptravel and I purchase the room for $89 which wasn't a standard room. After tax it came out to $104 not including the hotel fees which was $34. When I got to the hotel they gave me a standard room in the corner with a small window. The toilet was so loud it was hard to sleep the television would not cut off. I called the front desk they sent someone up it took them 10 minutes to get the television off and when they left it mysteriously came back on. I called and complaint and they caught me refrigerator and told me they would cut me a night stay if I stayed in the loud room. I explain to them that I'm a disabled vet and I had issues sleeping as it is but a free night stay sounds okay to me. The next morning when I checked out around 6 a.m. I was told instead of a free night stay comp that I would get a hotel fee comp for two nights which only equaled have of what I was supposed to get. But being a third-party purchase I was given the runaround on who responsibility of was to cut me a night stay. I finally spoke to the manager of Stratosphere today and after 20-minute talk she refused to cut me and night. This hotel makes millions of dollars but can't comp a disabled vet who stay was horrible at their Hotel!!!! You might has well just pay the extra money for a nicer Hotel then to stay at the Stratosphere.
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