I recently purchased a 2014 Jeep Rubicon from Spencer F. and had a GREAT experience.
I truly felt like it was a no hassle no haggle deal. I did shop around before I ended up at Moore and there starting price was lower than anyone else ending price that I had received. I ordered my Jeep through Moore and Spencer kept me up to date on the status all the way through of the process. I pestered him a lot with emails and calls asking all sorts of questions - he welcomed my questions and always had a great response time. Even after all my paperwork was signed and the Jeep was mine; Spencer still took time to show me lifts and tires and let me to drive another Jeep just to appease me! In addition I have already received a follow up email to check to make sure all is good!
Finance - everyone loves that part too right? Well, I actually did. We sat down with Even R. in his office with paperwork and lots more questions. I had that poor guy up and down running all over with all my technical and fine print questions. And let me tell you - he answered every one of my questions, provided me the fine print and sat patiently while I read it all. I actually enjoyed my time in Evens office chatting about Jeeps and misc random stuff.
Overall I couldn't be more pleased with my experience in Purchasing my Jeep. I spent my Saturday morning at the dealer, when I left I was in a great mood from a good time with the staff and being very pleased with my new Jeep!