The food itself is good - the margaritas are very good. Been there four times and figured there will be some growing pains as the staff behind the food counter always seems lost...but they have been in business over 6 months and if they don't have this figured out by now they probably never will.
1) The staff seems clueless - they are high school kids ( I get it I worked in food also during those years) but poorly trained. The bucket (buffet style) behind the counter which held the chicken also held about a third of grease. The girl who scooped the chicken into my taco shell had the scoop filled with grease A LOT OF IT - and did not drain it before putting this mess into my tacos. They use paper lining for their taco plates and when the grease and paper mixed while I was trying to eat...well you get the picture. Maybe....drain the grease before you put the chicken in the bucket in the first place...but what do I know?
2) No mild sauce available - the bowl was empty. I get it sometimes you run low on supplies - this can be excused...however. The guy behind the counter said that they had some mild sauce (and pointed to it 20 feet away) then looked at me. I said "I guess I'll take medium" and got it.
3) When asked what I wanted for toppings the girl scooping stuff up kept trying to put sour cream into my taco even though I told her TWICE I did not want it.
4) You get the obligatory receipt at the register and they ask for a tip....I almost had to laugh - you get a tray and get your own drink and then throw your own trash away- like Panda Express or something.
5) The bar - which can be opened up is great... but they wont open it unless you ask - and then in sections. They say to keep the flies out - if they do open it up get ready for a fan on you the whole time.
I live down the road and want to see it succeed - but they have been in business for 6-7 months and can't figure this stuff out? I really hate to give this place a bad rating - but if they read any reviews and can change I hope it helps.