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  • Horrible experience here!!! We will never come back to Ashley again with all of the problems we had with this place. We needed to furnish a 3000 sft new home and had spent almost $7000 in cash here but what we got weren't worth the money. The sale people were fine. One was helpful but ordered everything wrong and one was pushy. Here are all of the problems we had to deal with: * we ordered a full set of bedding furniture (instead of the dresser, we clarified that we want a tv stand). After waiting for 2 weeks, CAN YOU Believe that they delivered a completely wrong bed ???? * Instead of the tv stand, they delivered a dresser which we did not order. So we had to wait for another 2 weeks to get the tv stand. Tv stand finally showed up with a lot of scratches. * The dresser where the mirror stays on top had one draw does not work. I asked one of their delivery guy to help me fixed it. He told me to call the customer service. Fine! * we ordered 2 extra armed chairs to go with the set of the dining table which we also bought from Ashley. We had to put them together, (took us several hours) and one of them had problem. We had to drive 1 hours 30 minutes to exchange and installed it ourselves again. * except the dining table, every piece of furniture they delivered to us had either scratches or small cracks or faults or low quality. I had too many things to do moving into a house and really don't have time to deal with all of their mistakes. Horrible!!!
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