After walking out a few weeks ago when we sat for 15 minutes without any service we figured we would give it another try.
Unfortunately, it was just as bad the 2nd time. Eventually someone did come around to serve us, although I'm pretty sure our waitress was drunk. Literally every 'empty' table around us sat full of empty plates and beer glasses from previous customers that had left much earlier and remained in place during our hour and a half visit.
Poor service and bad show are a result of mismanagement. The place is a great concept with open space and activities (volleyball, ping pong, grassy area, etc...) but it's not just a park, it's a place of business. It seems management has overlooked this area.