First off I have nothing good to say about this store. This was my first and last time at IKEA. Although all the employees have badges that say "How may I help you", it's the furthest thing from the truth. Had a page from their catalogue with the item I wanted. Asked the man inside the escolator directing people. Showed him the item I was looking for. He pointed and said go up the escolator. Well since I'm in a wheelchair that wouldn't work. I asked for the elevator and he point as said go to your left and walked away. 2 associates later I was finally directed to the elevator. Once I got to the department, I found the item. I asked for help in how to get it. The three kids standing by the desk all talking on their cellphones. Finally one says "what do you need". I explained what I needed and asked for help. She says write down the number and go to the warehouse and goes back on her phone. A customer explained to me what I needed to do and directed me to the warehouse area. Once there, its a maze. No one to help. At that point I had spent almost two hours getting a utility table. It wasn't worth anymore of my time. And left. Went to Walker Furniture, was in and out with a fully assembled table for less money. I don't recommend this place at all. How anyone thinks this place is good is beyond me.