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  • After hearing all of the positive reviews, my partner and I, who just moved to the neighbourhood, were looking forward to trying the Halo Halo at Carolina's Cuisina. This evening we took our first walk with the dog, and made sure to leave in time to stop at Carolina's Cuisina - something I thought might have been a nice new routine. The "Open" sign was on the door and a lit-up red "open" sign was also in the window. The gentleman at the counter was very welcoming. I asked him if it was too late to order a halo halo, he confirmed that was what I wanted, that it was okay, and went to begin making it. Suddenly an older woman, who I am presuming was an owner or manager, came out and brusquely stated "it's 9 o'clock". The store had two open signs at the storefront, all lights were on, the gentleman had confirmed they were open, and my phone clearly stated it was 8:51. At that point he told me there was not enough time to make one and to come back tomorrow - and the woman went back to watching the Olympics on the mounted television. There was lots of fried food at the front counter, which I now presume was the only reason she was keeping both "open" signs up - she could sell a halo halo the next day, but not fried food. Treating your customers as valuable and gaining recurring local customers would have been a much more profitable strategy long term. I will not be back.
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