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  • I have been through the drive thru a couple of times since this restaurant has opened. The staff has been friendly but it feels like the portion size has gotten smaller. I finally made it inside for breakfast. I was so disappointed in many ways. I will discuss in the order I experienced them. - The bathroom was dirty and there were no paper towels. I also want to mention that the napkin dispensers in the restaurant were empty as well and I had to ask the cashier for something to dry my hands with. - My favorite breakfast sandwich is gone. It's been replaced by a very small bacon, egg and cheese sandwich were all you can taste is the cheese. The portion size was way too small, I ended up hitting the Chic-fil-A drive thru afterwards. - The decor... When I was in design school I spent 4 hours studying the previous location. The problems with the customer flow, noise levels, space utilizations, etc. I wonder if someone from the company saw my report and said "you think this is bad, well we can make it worse!!" The only thing the improved was the cashier area. No longer is money exchanged over (and dropped on) pastries that are going to be served to customers. The seating area is cramped and there are few places that a large group can sit. There is also no out of the way areas for people who want or need some privacy. I have been to many Panera Bread across the US and people like to come there for business lunches, informal business meetings, study groups and to read. This location is not set up for those types of activities. It's also very loud. Not only is everyone so close together but the volume of the music needs to be turned down. Overall the experience will not have be going to this location any time soon.
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