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| - Well, let tell you this is not a typical Hampton Inn. We arrivè New Years Eve. I had two rooms. It was 2:30 am. There was yelling in the hallway. This went on for 15 minutes. I called the office, spoke to Andrew. He sent the van driver up. The people then moved the noise into their room. The yelling continue. I call again. Nothing changed. Then the child in the room began yelling and throwing himself against the wall. I called again. After 4 phone calls, and 1 and 1/2 hours, they finally stopped. I told Anrew I was not 100 percent satisfifed. I then spoek to the cleark in the morning. She ws aware of the ptoblem. ll was offered was "I'm sorry". When I checked out on 1/4/14, I expressed my concern and not being satisfied. I has 2 room for 4 nights. Nothing was offered for my troublem.
Now lets go to the other issues. Lack of staff. One kitchen staff. She was unable to keep the food supplied for breakfast. Trays were empty, and it didn't matter on the tme. Also hot food was not hot, and the cold was not cold.
Continue the lack of staff, the bus driver was the plumber, trash collector, the person to take the tree down, stocker of material, cleaner and over all jack of all trades. The plumber we know about was the van driver was the plumber who came to fix the toilet. There was very little hot water. The water had to run for 20 minutes to get water warm enogh for a shower.
All I wanted for my trouble was a comp night for one of my room. Nothing was offered. I was very disappointed with the poor breakfast offering, lack of hot water, the lack of dealing with unruley guest and the over working of the staff. If you can, find a new place to stay, until they correct the problems. If they respnd to me in a positive manner, I will change my review.
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