I should have known better than to go here let alone order the pad thai. But the location was not my choice and nothing on the menu or tables around me even looked terribly appetizing so I thought "surely the pad thai can't be too bad". It was terrible, bland and bright red. Also very soupy and not a hint of spice. When I sent it back telling the server that it was bland without a hint of spice I was informed in a condescending tone "pad thai isn't supposed to be spicy". Interesting. Because in the cooking lessons I took in Thailand I learned that Thai food balances four elements in all dishes-spicy, sweet, sour, salty- i also used chile flakes in my pad thai and for the 4 months I lived there every pad thai dish I ordered had some heat in varying degrees.
This place is a shame and probably gets so much business because of its location. Certainly not food or service.
Spring Rolls: teach your cooks to cook the cuisine you advertise properly and teach your servicing staff some manners.