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  • I had a very nice experience at Shadow Hills. The apartment was very well prepared and cleaned before my move in. The grounds were always beautiful and very well maintained. The few times in my two years stay that I needed support from maintenance, my issues were resolved extremely quickly snd thoroughly. The maintenance manager was always very personable and curteous in addition to effective. The office personnel were always sevice oriented to me and professional. However, when Tabotha the new manager joined the complex customer service really became great. She has a very polished, professional and enthusiastic demeanor. I really enjoyed the office under her leadership with Jose and Caris seeming to workil very well together with her to really improve the experience. When the time came for me to move into a hoise as planned, the office was very friendly and committed to making my mive out as smooth as my move in, which was very impressive. I would encourage yelp users to take negative reviews with a large grain of salt. From my experience, residents are at times quick to blame management when a particular resident is bothersome. Also, realize that the complex has been steadily improving and the current team is great. I really appreciated the complex during my time there.
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