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  • The bartender who served us tonight should be fired - in the years I've lived here I've never had such shitty customer service. Came in with my family to watch the Warriors game, we sat in a corner part of the room and were told by the waitress who sat us that the bartender would be over momentarily to change the channel. 15+ minutes later, during which the bartender had spent tons of time gossiping and had thrown a visible tantrum over my uncle ordering a beer they happened to run out of, the bartender told my husband when he came to politely remind her of our request to "be quiet", "I'm only one person, leave me alone", and then told us she couldn't get the game up on the larger screen in the section we had sat on and we'd "just have to deal with it"... without even trying. She must have been too stupid to figure it out, because she was far from being "hot" enough to get away with that kind of attitude on a regular basis. We had been planning to drink and eat dinner here throughout the game, but quickly changed our mind and went to Hokaido down the street. To the bartender in question: I am a manager who oversees a large customer service team, and if anyone on my team treated any client the way you treated us you would be fired on the spot. Your poor attitude and work ethic cheated you out of what would have been a large bill for your location and a comparable tip. I also will be advising my company's event planning committee to eliminate your location as an option for hosting our holiday party - congrats on losing all that money To the waitress: we appreciate your efforts trying to make up for the loser you happened to be stuck with on this shift - we hope you find a better place to work soon!
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