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  • Regarding the review of the Desert Ridge Pita Jungle posted on 10/23/2015... I was seated near this couple the entire time they were at the restaurant. - They never complained about their food to their server. I think it was unfair for them to not give the staff a chance to address their concerns in-house before posting a negative comment online. In my own experience, the staff here has always made the effort to resolve food issues promptly. - The reviewer claimed that the restaurant's manager argued with a worker. I was seated along the same booth wall that the couple was, facing in the same direction. I would have seen and/or heard an altercation such as the one they described. It did not happen. - The reviewer's characterization of the employees' behavior was invalid. The employees in question could not be heard by anyone on our side of the restaurant, so there was no way to know if they were gossiping or talking about work. No one was mocking anybody. - The photo that accompanies the review shows two employees sitting together eating lunch at one table and another employee sitting alone at an adjacent table. (The couple's server was the woman you see in the background walking from the kitchen towards the bar) The couple came in at the end of the lunch rush. During the time they were eating, most of the other tables in the restaurant emptied out. That is why there are so many empty tables in the picture. The employees had finished working the lunch shift and were seated at the tables eating. There is absolutely nothing wrong with that, and it certainly doesn't warrant a negative comment in a review. - The reviewer's comparison of this location to the Shea location is nothing new. I have been a regular customer at the Desert Ridge Pita Jungle since mid-2014, although I've been eating at Pita Jungle restaurants since I was first introduced to them in 2012. I've eaten at several locations, including Shea. It is common for Pita Jungle regulars to make comparisons of the different locations, and fans of the Shea location tend to be fairly passionate about it. As for Pita Jungle Desert Ridge, I like the food, the casual atmosphere, and the friendly staff. I spend a great deal of time here, reading, writing, and chatting with the employees. I enjoy the eclectic music, the artwork on the walls, and the ebbs and flows of the dining room. I think it's a great deal for the price, and I would recommend it to anyone.
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