I ordered items online that were available for same day pick up. I ordered Sunday and I came to the store the next day , Monday. Typically the email said we will notify you when your items are ready for pick up. I ordered before 6pm so the items should be available the same day. I come to the location and there's no one at the Site to Store Pick up location. I press the keypad and I waited 10 minutes for an associate.
I then am assisted by someone and she can't find the location for my order. Mind you I'm pressed for time as we always are. So they proceed to assist the person behind me who placed an order online Nov 30th and never received confirmation her order was ready. So I guess no one is going to find my items.
Such an inconvenience.