I had a wonderful experience with Nathaniel!
The stylist/the colouring: I had really botched at-home highlights and Nathaniel didn't judge and did an amazing job fixing them. My blonde highlights were patchy and he managed to give me highlights and lowlights that blended them seamlessly without going lighter than necessary. I loved that he gave me options and talked me through the whole process - he even talked prices with me beforehand which was comforting because I am on a budget. He was willing to work with this.
Price: It came to $200 for highlights, lowlights, and toner. Reasonable considering what was done.
Booking the appointment: The woman on the phone was great and accommodated me even though it was short notice. I called at 9:30am, hoping to get my hair fixed before 2pm and she was able to squeeze me in within the hour. She talked prices on the phone as well and explained to me that there were junior/intermediate/senior stylists. Very helpful.
The service: Great. I had my sister with me and they offered her coffee and were very accommodating to her as well. They were quick, professional, and made us feel welcome and comfortable.
Overall: Great service, great colouring (fixed a botched at-home highlighting). I will definitely be returning!