This location needs to be educated in regards to gluten intolerant people. Like you need to change your gloves and wash your hands when someone says they are allergic to bread.
Also the owner and his fiance need to communicate better. They are on different shifts. If I go in while he is there, he is great and has amazing understanding of my issues and what I am asking for is my sandwich (the same portions of a 6") to be placed in a bowl. He puts it in a salad bowl.
Now granted, it's not filling up a salad bowl and that is fine.
But when she is there, she denies that I have this arrangement with the owner and will put it in a soup bowl. Now you've got to know that the same equal portions of a 6" would not fit in a soup bowl. Especial my topping choices.
Get on the same page and educate your staff.