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  • All of the nasty reviews are from people who do not understand that this is a chain retailer, which means under staffed to save a dime. The girls who work there do their very best to give their undivided attention, but they are required corporately to do more than one bridal appointment at a time. This is a reason for why the dresses are so budget friendly. Having all of my bridesmaids in other states, and no mother or mother-in-law, dress shopping is kind of awkward. I don't really have people to go with, that I value opinions highly from. I also don't really feel comfortable with the societal norms of bride-zilla or "having your day" thing. I dreaded the thought of dress shopping, and wanted to get the crappy stuff of figuring out bra size and dress styles done and over with. So that way when my sister-in-law visits for Easter, I can at least take her, and show her some stuff I do like. I HIGHLY RECCOMEND GOING IN ON A MONDAY NIGHT after work!!!! The place was nearly empty, and it was nice and quiet. One of the associates was doing something on the computer and she chatted with me about my earthy venue and offbeat wedding I was planning. I made a backhanded comment about how my body type is a challenge to shop for- and the girl quickly snapped at me and said no! You have a wonderful body type, and the standards for beauty are off... Not everyone looks like a catalog model! This was wonderful to hear, and the girl who said it was very tall and uniquely shaped. I was immediately greeted and they asked how they could help me- nothing about budget or wedding date, (something a rude boutique owner will declare is MANDATORY for decent service!). They told me I could "book at an appointment" for the next block which was 15 minutes away, and I was allowed to browse everything at will. They even offered me a catalog to start getting ideas. I sat at the register and bookmarked stuff I liked while I waited and that was nice. The one thing I didn't like was the girl who did my appointment had to do two other appointments at the same time, while an associate and clearly a manager did stocking duties. I really wish the manager might have held off on the stocking duties to maybe help out her employee who was handling three sales (rather impressively), and essentially out of breath. Rebecca H was the associate helping me and she was a delight. She wasn't fake, or trying to upsell me. I told her what I liked, and she brought me a few trial items to test the water. She brought me three I was unsure on, and I solidified that I disliked it, which was helpful. I had a moment where I got very upset because I needed to try size 16 and 18 gowns to fit my bust, and I felt very insecure and bummed. She very easily chirped up that gowns are made smaller, and that everyone has a unique shape, and Davids Bridal prides itself in having gowns that are friendly to any size or budget. She told me it's ok and that I'd walk out smiling even if I didn't buy anything. This seriously made me love her. She then brought me dresses that looked like what I "wanted." Then she asked me if she could try one other thing... It was a strapless gown- and I had been clear that I didn't want straps. She lamented that she wished they had the Melissa Sweet line, because as she put it, that was exactly what I wanted. So she asked if she could "try something." So I said yes. The strapless gown had a structured sweetheart neckline with an empire waist that had a Grecian flow to it, and was extremely flattering to my heavy bust (size 18) bust, and size 12 waist. I put it on, and she asked what I liked about it. I told her I loved the empire waist for my figure, and the flowing skirt was comfortable for my earthy venue. She then found a pretty lace wrap that is convertible, and she put it on so it created the sleeve effect I was looking for.She then added a sash with flowers I WOULD HAVE NEVER CHOSEN, and tied it just under the bust. She had created a gorgeous dress that I would have never tried myself, that I really liked a lot. I'd say 7 out of the 9 dresses I tried were clearance items, so she really had my best interest in mind. She knew I wasn't buying that day, so she put the items I liked in my "profile" so when I go back, I can try the same stuff on again. Needless to say, the ladies at Davids Bridal are very nice, and happy to help you when they have the staffing to do so!!!!
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