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  • Worst Vietnamese restaurant I have ever had the mispleasure of going to. First thing, upon entering they sat our group of 5 at a table that was not meant to hold more than four and was very cramped. In addition we had to sit on uncomfortable stools, while the rest of the tables had proper chairs. Next the wait staff forgot about us, some how in the 600 or so square feet and 10-15 tables we were lost to the wait staff and didn't get any menus. Finally we get our menus after numerous attempts of flagging down someone. The wait staff did not seem to be very well acquainted with the menu as we asked some questions and were responded with "I'm sorry I'm not sure I haven't read the menu myself" very unprofessional for a restaurant. In addition we asked if we would be charged for a substitution of beef tendon to tripe and were told no. We all received our food and for the most part the house special pho was ordered and I ordered a phnom penh style dry noodle with soup on the side. It arrived and the noodles were just a big clump all stuck together. In addition the soup was extremely salty, this was also the case with everyone's pho. In addition we were told only afterward that there were no beef balls available and we received extra "beef" however from going to other pho restaraunt a it appeared that we received less beef then would be normally expected. We took issue with this because we were paying a decent amount for the soup, not expensive but more than other pho places we had gone to in the past so we expected a decent amount of toppings. When we got the bill we noticed that we were charged an additional $3 for the substitution, I found this unacceptable as they didn't even inform us of my having beef balls as it would have changed some of our orders and the fact that we asked about substitutions before hand. I understand they are a new restaurant and things happen but they did not seem the least bit apologetic. We were very disappointed with both the food and the service we received. I am normally inclined to give a new restaurant a second chance if I can tell they are struggling and giving their best but that was not the case here. The food, service and atmosphere was not up to par for the area and price and we will not be returning. In fact we all went to the McDonald's down the street afterwards.
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