Let me just tell you Liz is amazing. She knew her stuff backwards and forwards and she really made sure we were taken care of. It was kind of hard since she was the only one in the store and there was a couple people waiting but she handled it with ease. She even showed us how worked and explained how it will be set up and everything else. Honestly if you want to good sales person and you're looking for a wall bed, you need to go to Liz.