I have ate at this location several times but today was by far the worst in terms of customer service, food preparation and lack of management ethics. The food servers at this location if you order to-go, will not give you your change and take it for themselves instead! I have witnessed this myself in person today. The order I had today two out of the three items were correct however I was assured everything was correct by the server, prior to her stealing my change. After I got all the way home and opened my mail which was their chicken sandwich with fries come to realize that chicken sandwich was mostly burnt and dry, as well as the bun and I got flipping sweet potato fries instead of the regular fries that I ordered. Management did offer to comp the meal, although they would not comp me what I actually paid for it, because of their $2 service order, on all to go orders on top of the additional pricing,of they're ala-cart items like bacon and onions, which any other restaurant would include in that type of meal. I used to really enjoy this location however the quality of staff has dropped off a cliff and the management doesn't seem to truly care about their patrons.