First time going there today. Chances of me giving it another try are 50/50. Let's start with the positives:
-cool atmosphere. It's open and airy with different table and chairs, couches, and outdoor patio space with misters.
-great chai tea lattes
-great breakfast sandwich that had egg, bacon, arugula, creamy cheese, and a tomato type jam on it.
Now here are the negatives that are swaying me to not give this place another shot.
-customer service was pretty sub par. I ordered the breakfast sandwich and asked to have avocado added to it. Avocado was on other items on their menu, so didn't think it would be a problem to have it added. I was fine with paying any up-charge. When the server brought the sandwich to my table he verbatim told me "The owner wanted me to tell you that for future reference, Avocado isn't an option that can be added on the breakfast sandwich but we added it just this time". Well jeez thanks for the telephone relayed message but I already paid the extra $2 for it and it wasn't like I was asking for something completely outrageous like foie gras to be added. You had the avocado already, it takes 30 seconds max to slice, and I am paying you the up-charge price of basically the cost of 2 avocados for a few slices....
-their iPad check out kiosk tipping buttons are tacky. I have been in the restaurant business. I understand tips are important but to have remarks like "15% uhhh" "20% thanks" "30% we are buying you a beer!" Is just not called for. Especially at a coffee place where they are screaming your name to pick up your latte when the place is 80% empty and give you a lecture on avocado.