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  • WARNING DO NOT BUY ANYTHING FROM THIS STORE!!! Opened a bundled account iPad/phone for $135.00 s month for my brother who is ill with brain cancer.. Entered incorrectly in computer by employee at this store. First bill $305. another bill 3 weeks later $205.00 9 phone calls to level 2 customer support, told by 1 supervisor would fix it, AT & T's fault at Shea Blvd store by original employee who entered contract., 2nd supervisor told couldn't help me go to store. Made 9 phone calls, on hold for 1 1/2 hrs at a time. WORST CUSTOMER SERVICE EVER. WOULD NEVER DEAL WITH AT & T OR THE PHOENIX SHEA BLVD STORE. It's been 2 1/2 months. Still not fixed, still charging me unbundled rate and threatening now to cut off service & effect my credit. WORST CUSTOMER SERVICE I HAVE EVER RECEIVED. Employee did not know how to enter bundled contract & nobody at A T & T cared enough to fix it.
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