I've had 4 total appointments (3 for AC checks and 1 for plumbing) with #1 and couldn't be more satisfied. Honesty is a big deal when dealing with service industries and this company is right on point with that. If your AC is good to go for the summer, they'll tell you this and won't try to sell you unneeded parts and services. I'll definitely call them when I'm in a pinch but at the bare minimum, it's great to have peace of mind that my AC is in good running order for the summer. Highly recommended!