I've been here quite often. Often enough that I obviously don't take care of my tires well enough to avoid tire issues every few months. Haha Each time has been quality customer service with the help of Ross and one other guy (I can't recall his name). They get me in and out as soon as possible. Today I replaced two rims and a new tire which would have been $330-something but with the warranty I forgot I had, it turned out to be $270-something. Warranty is useful for frequent visitors like me, I guess. Haha saving 50$ is always a plus.