I went here last week while visiting friends in the west end. The menu was extensive and the food was quite good. If I was just rating on food I would give it 4 stars.
The issue was the service. Our waitress seemed to have trouble understanding us, and repeatedly asked if we were ready to order (even when only 2 out of 4 of us arrived and said we were waiting for friends). Then once our food had arrived, the waitress completely ignored us, even when we tried to make eye contact. She didn't ask about dessert or coffee, and in fact didn't clear our plates for our entire visit. We had to go to the counter and ask the only other person we saw for our bills. He was friendly enough, but I can't recall the last time I've been to a restaurant where we couldn't even get our plates cleared. Someone needs to do a little training on how to serve customers in a sit-down restaurant. There were other patrons in the restaurant but I didn't really notice if they got ignored like we were.