We didn't have a good experience here. My husband was given a gift certificate for a one hour massage. I decided to join him and we booked a couples massage. We got to the resort a little early and hung out at the pool while we waited for our massage. I then looked around the spa area and was given a brief tour of the area by an attendant. While I was on my tour I overheard a man say to another man "do you want my 1:30." I didn't really pay that much attention until they came to get us for our massage. My husband got a woman and I had the man that was trying to give away the 1:30 appointment which happened to be ME! Things kind of went downhill from there. We were escorted into the couples room for our massage. I wasn't asked if I wanted any special oils or lotions. I wasn't asked if I wanted a certain part of my body done or if I was having trouble spots. Then while doing my massage he didn't do the back upper part of my legs, I had to tell him to do that. Most of the massages you have the masseuse does your whole body without being told what to do. I just feel like it was a burden for this man to do the massage. For the prices they charge and the "so-called" reputation they have I expected better. I don't remember his name but the person my husband had was Jeanie (I think). She has been there about 15 years and she was excellent. She did an excellent job on my husband and didn't have to be told what to do. My husband stated she did parts of his neck that he wasn't even aware he had muscles. There are better places for less money. I didn't think the spa rooms were that great either. Also, they didn't give you any pre-spa services such as the heated neck pad while you wait for your massage.