US Air has gone downhill fast over the past few years. I use to be a frequent flyer and had "status" with them due to work travel. The past year or so I have not been traveling as much and they act like I was never that frequent customer. To me, that does not deserve my business. I'd rather fly on an airline that appreciates all customers, from first class to the back of the plane, and takes the time to present a clean, modernized travel experience.