I recently went to this restaurant to celebrate my coworkers birthday. I have never had any problems with Applebee's; however, this particular time, I ordered the shrimp and spinach salad and found some type of plastic in my salad. Both the manager and waitress apologized for the incident and were very quick to fix the problem. I was offered a new salad (which I took to go because my coworkers had finished their meal already) and when the food was brought out to me, the manager came back again to apologize. My meal was also free. I gave them a 3 because of how both the manager and waitress quickly fixed the problem. I don't think it was their fault but rather the fault of the cooks who were preparing the foods. My salad was also very good!