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  • I am in a complex love/hate relationship with George's. This place has hands down the best tasting donuts in the Cleveland area, but also the most frustrating and inconsistent service in the world. I live about 15 minutes away, and never know what to expect when I make the drive. Sometimes I'll show up to cases full of delicious donuts and just a few folks in line, other times I'll arrive to a line out the door for a handful of leftovers, with people standing around waiting for more to come out from the back. My wife works the occasional night shift, and once stopped in at 4:30AM when they open, only to be told that they didn't have any donuts available yet and wouldn't for another 30-45 minutes. I've shown up at times ranging from 6AM to 9AM during the week, and it's a roll of the dice every time. I attempted multiple (completely unsuccessful) Saturday trips, and it doesn't seem like anything good is ever left after about 6AM. The line will still be there, apparently some people don't mind waiting around in a donut shop during the wee hours of their Saturday mornings. I have seen other comments here about how rude some of the service is, and this is absolutely true. Much like the availability of their food, service is a roll of the dice. There are some incredibly nice younger folks working the counter, and there are a handful of older ones who seem like they are angry at me for being in the store. I would be remiss not to mention how amazing their product is. Everyone around here seems to love Jack Frost, but George utterly blows them out of the water. Put a George's glazed donut next to one from Jack Frost, and nobody is picking the latter. Every type of donut they make is absolutely top notch; it's almost to our benefit that it's so incredibly difficult to obtain them! If you're willing to throw the dice and wake up at the crack of dawn for a chance at some amazing donuts, George's is the place for you. Nothing is more frustrating than getting up early to drive over there only to go home empty handed though, and that WILL happen to you if you go there on the regular. I have done the drive of shame from George's to Dunkin Donuts on 82 more times than I like to admit, and it's a huge letdown that makes you think twice before trying again. Good luck!
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