We just walked out after being seated for 15 minutes, and no one taking our order. We've been twice before. Every time the service has been slow, but nothing like today. Every time the waitresses have been standing over by the drink station talking while leaving customers waiting. When the left today the hostess who sat us didn't say a word. It's a shame they are so unprofessional, becacuse the food is actually good. They clearly don't care if they have customers or make money. The place is always only a third to a half full, but they can't actually serve the people trying to eat there.
EDIT: 1/16/13: We gave this place another try, and it was much better the second time. Have been back several times since with no issues. The food is very good.