I have been eating at the Scarborough location ever since they opened, I love the food, best Mac n cheese I've ever had and at $5 the price is right HOWEVER.. the past two times I've gone their my Mac n cheese (that is premade in the morning at the downtown location and heated for tops 1 min in the oven but still delicious) has taken 20 minutes to a half an hour. I'm extremely disappointed in the service so I won't be dining there anymore...maybe if they address this issue I might consider going back.