I am a new customer and really never had to call a pest control service before. Looked on Yelp and saw their great reviews so decided to give them a shot. The person I spoke on the phone was very polite. She scheduled me promptly and briefly talked about the service and what to expect without being going overboard.
I had an appointment at 2:00. The tech called me at 1:30 telling me he may be a few minutes behind and if that was okay. I appreciated the heads up and was pleasantly surprised when he arrived at 2:07. He was polite and professional looking. Talked about the things he would be doing that day and quickly went to work. I found him very thorough and proficient.
Excited to have my house serviced by them in the months to come. Highly recommend.