Ya know we have been eating RR for a long time and after today I think I will skip it for a LONG time. Service here is hit or miss, ( San Diego is always good ) and today was a definite miss. I ordered my food with guac on the side and pickles. Never got either because our waitress didn't come back til we were pretty much done. I did get my guac finally and it was too late lol! So the waitress said "oh my manager took off some for not getting your food right' ha ha we get the bill and he took off a $1.50 on a $10 burger. Why bother RR? I would have rather had nothing taken off because what a joke to do so little when my food sucked!!! The manager is ridiculous and I hope he reads this. Way to take care of your customers.