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| - WORST SERVICE, EXTREMELY RUDE STAFF, AND TREATED LIKE BEGGARS. Last time my family and I will be coming here (all together 6 people). We gave Pho Thanh multiple tries but I can say with complete confidence that there are other Vietnamese restaurants in the valley with amazing food, cheap prices, and high quality service, such as Da Vang or PT Noodles. Seriously though, you can skip Pho Thanh.
Upon entering this place we were ignored and stared at, so we picked a table. It was so awkward because this place had no music playing, customers were eating in awkward silence, and you have the staff slamming dishes in the background. We waited to be served. After 20 minutes no one helped us. We walked up to the cashier and got the menus by ourselves. We only had one waiter walk up towards our table to only ask us if were using the table next to us. We waited up to 35 minutes and still received no service. Also, this was an okay day for the restaurant. It wasn't too busy or slow at all. My parents had to call them in Vietnamese for assistance.
When taking our order, no surprise, they were even more rude to a point that my dad commented how they treat their customers like beggars because this restaurant knows they cook good food. Additionally, my mother overheard them gossiping in Vietnamese about the other customers behind the other customers' backs. This is coming from someone whose family used to own a Vietnamese restaurant and I'm giving everyone a heads up that this is not normal behavior for Vietnamese restaurants. Customers should not be treated like this. Unfortunately, their food cannot beat their consistent terrible customer service.
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