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  • MY LEAST favorite hotel resort in Las vegas, no NEVADA! This Resort has identity issues. Claiming to be luxury and hip. NOT! Customer service is the Worst EVER! Palms claims to have a new remodel BUT the rooms are STILL small, plain and very basic. The interior and exterior of this resort is dull, cheap and dirty. the Casino is uninviting and unorganzied while the service staff stays untrained/unprofessional. All the clubs here lost the reputation they once had. NO good places to dine at, and being OFF the strip its a huge headache taking a taxi to eat dinner. A security guard around the front desk made my 65 year old mother cry for talking on the phone in the wrong place. WTF?!? after that incident, I lost all respect and patience for this hotel. I vowed to BOYCOTT anything palms related. I feel the palms should just shut down with all the competition on the strip and at surrounding OFF-casino resorts like Green valley ranch and M Resort. I feel like dirty 1 star trash sleeping,dining, and playing here. NO thanks. =[
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