I have been a loyal customer to Aloha for over 8 years. The employees know my family just by our voices on the phone. They truly do the best nails in Charlotte (trust me we've tried all the places). It is not all trendy like these new salons, but they do spend time to actually take care of you. Always tip your nail technician people! Only reason I would not give them 5 stars is that it is harder to get an appointment (always try to make an appointment!) due to the volume of customers and limited space, but they are closing to remodel soon, so hopefully that'll solve the space issue that others have mentioned! I HIGHLY recommend you try this place.