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| - DO NOT MOVE HERE! Don't even bother calling or stopping by.
I wish I could give this place negative stars. Perhaps the fact that I was finally getting my own place with my boyfriend clouded my judgement when we first looked at this place. It seemed like a decent place to live at the time. Boy, was I ever so WRONG.
It took them almost 2 weeks to call us back to let us know whether or not we even got approved for the apartment, we called every day and we're told the manager was unavailable. We should have run just from that fact alone. We moved in April of last year, and admittedly, the first 6 weeks were fine.
It got hot quickly here in Phoenix, and we were so excited to have a pool to swim in - five, in fact! Too bad they were poorly maintained. Half of the time, the pools were closed because the filters broke or some other reason. The other half of the time, while they were operational, they were cloudy and smelled like excessive amounts of chlorine. We maybe went swimming three times.
Towards the beginning of July, I noticed that I was getting red bumps on my abdomen. I thought it was from the pools (so we stopped swimming in them). The bumps went away but came back a few days later. It wasn't until I was sitting on the edge of the bed getting ready to leave for work that I noticed movement out of the corner of my eye. What did I see? A fat, red BEDBUG!
I freaked out and woke up my boyfriend and told him what I saw and asked him to go straight to the office since I had to go to work and it was too late to call in. I came home that night and he told me that it was about $340 for the extermination and carpet cleaning.
We spent 12 hours placing all of our fabric in trash bags and cleaning the place. We had to sleep on our couch without any pillows or blankets. We had to go to an off-site laundromat and spend 6 hours washing all of the things we had placed in trash bags. We spent about $500 in total between the treatments, laundry, new pillows, and sheets.
We asked if anyone else had reported bedbugs, were told no and that they weren't going to inspect the apartments around us even though we told them that our downstairs neighbor had left a mattress sitting outside for 2 weeks (what we believe to be the source of bugs).
Because the management had changed over the 3 weeks of treatments, the old company didn't tell the new company about the situation, so when I went to the office to ask when they were supposed to clean our carpets, they had no idea what I was talking about and they made it seem like it was our fault that we didn't notify them sooner, and we never heard back.
In October, they "updated" the lights, faucets, and toilets. They put in very bright bulbs that we cannot remove, sink faucets that either don't put out enough water or put out so much that the water hits the bottom of the sink and splashes up and gets you all wet, and a toilet that doesn't flush very well and gets dirty in the bowl after a day. They did this because of the high cost for them of the included utillities, but it screws the renter in the end.
It started to get pretty cold in the beginning of November, yet we had to wait 2 weeks for them to turn the boilers on so we could use our heater. This is Phoenix, so we obviously don't have very thick blankets or comforters and sleeping in a cold place for a fortnight was miserable.
They are currently renovating the whole place and are adding DirecTV and free TV's with their renovated units. Cool, right? Not when there is extremely loud construction noise RIGHT behind your bed that wakes you after only 4 hours of sleep. When the noise finally stops, it's time to wake up anyway.
I have plenty more negative things to write but I simply don't have the energy anymore. We are moving 2 miles away to a much nicer place at a much better price. The only thing I like about this place is the Armadillo Grill.
TL;DR: Don't move here. Bedbugs. Unclean pools. Bedbugs. Rude management. Bedbugs. Bedbugs. Bedbugs.
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