I have used these guys for probably 2 years going on third year. I must tell you that initially they did a very thorough job... no termite activities after their first visit. A year later, I had some in the garage.. I called them again.. they came and did a touch up.. done. So this year I had activities in my living room and they came and did their job... it's been probably two months already and the activities are still there if not even worse! I called them a couple times and I was told to wait 90 days and call them back after that. I don't think I had to go through this the very first time. It is a bit annoying considering I paid $400 the first time and $100 maintenance annually. I hope I'm the only one with this problem. So make sure you ask about these types of things if you ever have termite problems.