I will not rent a storage unit with Public Storage again.
I spent a lot of my valuable time making a reservation on-line, which was to include a 15% discount on the monthly rate, but when I arrived at this location the next day, the relief mgr could not find my reservation.
So of course, she would not give me the rate that I had reserved because I did not bring my confirmation number with me.
I have sent 2 emails to Public Storage and have not heard back from them at all.
I just called their 800# for Customer Service and they are referring me to call the District Manager! Amazing when Customer Service can't even help!