Been in a couple of times and when it's not one
thing it's another. First time I came in with my family for a family members birthday dinner, we requested a patio table and were quoted a 40 min wait by the host although there was A LOT of open tables outside. Their reason was the kitchen was understaffed? How can you have an understaffed kitchen on a weekend night when is it classified a higher end restaurant... not very professional.. Also can't remember our servers name but she smelled like cigarettes. Second time we came in it took the server like 10 min for her to greet us. A manager stopped by our table to apologize, of course what else can they do... although she wasn't very nice. Went in a third time to celebrate my birthday thought that maybe third times the charm but i was WRONG, the host up from were all chit chatting with their backs turned to the door with their phones out, I stood there until one finally realized we were standing there and apologized .... of course. TERRIBLE experience so not returning to this location again. Better service at Tempe and Scottsdale!!!!
As far as the food, I asked for my steak to be well done and it was so pink it disgusted me... appetizers took forever and came out at the same time. Some of our salads were dry and lettuce was gross and brown. I don't remember my servers names but she was a dark headed short girl maybe early 20s. Made me think she's forgot to ring in our food and everything came out at once...