I having eaten here many times, but am quite disappointed that after going there on my lunch hour today, my co-worker and I waited approx. 15 minutes after being seated and were not approached by any of the wait staff to take our drink requests. There were several empty tables, pointing to the fact they were not excessively busy -- it was closer to 1 pm so maybe the big lunch crowd had passed. At this point we decided to leave for another eating establishment that consistently offers great service and food. Not sure the reasoning for this, but they need to know there was a gross error made in customer service today.