I was initially impressed with the owner Dustin and his graphic designer when I talked with them about doing work for my start-up company. They committed to doing our logo in 2 weeks and then working with us on design and installation of wrap. After 3 weeks and my repeated calls about the status, Dustin informed me the designer was no longer employed there but that his new designer would have three options for the logo for my consideration later that day (Monday) or the next day at the latest. Finally on Friday at 7:00 PM I received a text with an image of one logo design. I responded to the designer's text that I would like to meet with him on Monday morning to discuss it and work through modifications. He responded that 9:00 would be fine. He didn't show for the meeting, only a lame excuse that he was "stuck in traffic". After a complete month of waiting for The Wrap Shoppe to fulfill as much as one commitment, we decided to call it a "rap" and pull the plug.