I've been here three times and can say that I find myself coming back because of the ambiance. It's a spacious salon that offers complimentary beverages (including wine), has a great nail polish selection, and plays good music.
My first time here in June of 2013 was not that great, I came in for a routine manicure and was seated at a station and then proceeded to wait for 30 minutes for a manicurist to come start on my nails. I was barely acknowledged during that time but didn't feel like leaving since I'd already waited a decent amount of time and I really needed my nails done.
I decided to give them another try, since they're conveniently located near my job, for a polish change and had a much better experience. The girl who did my nails was very attentive and concerned about my comfort during my short trip for a change in color.
Just a note: they get very busy after 6:00 p.m. during the week, nearer to the weekend.