I've been back here countless times and have yet to be disappointed.
The service has always been friendly. In fact, today I got a free baclava just because they were really busy and my order so long - the cashier said "For being so patient"!
I appreciate stuff like that.
But the wait is worth it to me. Their gyro is the best I've had in Arizona and the pizza puff takes me back to my Chicago childhood. Always delicious, too.
After over 3 years of going here, it remains a 5 star place for me. That's saying something.