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  • I usually love Applebees and enjoy the food. Our lunchtime experience at the Steelyard location was very disappointing. Service was horrible even though the place was empty. After drinks arrived, long wait to order food. Food came , another long wait but without utensils. Could not locate server to get a fork, finally asked busboy. Another wait! When the check arrived we were asked to donate money to their charity. When we said no, the server rolled her eyes at us. Saw that! Another wait for change! I understand waiting if place was busy but I could easily count the number of patrons in the room. Sent a review to corporate office and was promised a reply in 3-5 business days. No response after 2 weeks. Very disappointed!
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