I like this location, a lot! The employees are always very accommodating in the store, and this location is always very clean and organized. My boyfriend and I have a 9 month old shih tzu- Otis, and we wanted to get a last minute groom in! Luckily they had an appointment open that evening, and we dropped Otis off with Sarah- she was SO nice and even asked us the specifics for his groom, (keep the length of the tail, do you want me to trim his eyelashes and ears, etc.) thank you, Sarah for the wonderful groom for our furbaby! A great definition of costumer service. :)