Jim came to my house and installed a water softener he did a great job and he also fixed a shower that was leaking and told me about my water heater recirculator he is a great plumber and a great person I'm really like his business model and I like charity plumbing and I will definitely use them again I will also be recommending them to all my friends and neighbors so that they can have a good quality plumber when they need one. To me, plumbers are like policemen, you hate to call them, but when you do it's usually important that it gets resolved quickly. when something good happens but when you find one that's really good you want to make sure you keep their info, and use them again