I have been to many places with bad customer service and this place has by far given me the worst. The lady who did my nails was rude and was in such a hurry to do my nails they came out horribly. The shapes of my nails weren't the same and they weren't even the same length! She even raised her voice at me when she asked me to put my hand under the led blue light for the gel to dry. I shouldn't have tipped but I was afraid of her raising her voice at me again. I don't usually complain about bad customer service and I normally let it go, but I have never felt so uncomfortable and so unhappy with what I had gotten. Worst $45 I have ever spent. Never want to go back here again. I would never recommend this place to a friend and I wouldn't be surprised if they went out of business.