I haven't been here in a while, but I went today to get some Black and White Cookies for my mom's birthday. I looked at the glass display for them, but couldn't find any. Within less than a minute, an employee (Robert) came up to ask if I needed anything. He was extremely friendly and showed me where the cookies were (I missed them over by the cashier- oops), and asked which ones I wanted for her. Honestly, I can't remember the last time I went somewhere where the people working had such genuine smiles. He was super sweet and the cookies were great. Just the customer service alone makes me want to go back. :)